ACIDOLOGY STUDIO

Privacy Policy

Informations officielles relatives à la boutique Acidology, aux commandes, aux livraisons, aux retours et aux conditions d’utilisation du site.

Privacy Policy

This privacy policy explains how Acidology collects, uses, and protects the personal data of website visitors and customers.

Data Controller

The data controller is:

Acidology
Micro-entreprise (Sole Proprietorship)
SIRET: 10600685100013
Address: 12 rue Jean Vague, 13012 Marseille, France
Email: contact@acidology.fr

Data Collected

Acidology may collect certain personal data when you browse the website, place an order, fill out the contact form, or subscribe to communications.

Collected data may include:

  • first and last name;
  • email address;
  • shipping and billing address;
  • phone number when provided;
  • order-related information;
  • history of exchanges with the studio;
  • technical browsing data;
  • cookie preferences where available.

Purposes of Processing

Personal data may be used to:

  • process orders;
  • prepare and ship artworks;
  • manage customer service;
  • respond to requests sent via the contact form;
  • send order-related information;
  • manage returns, refunds, or claims;
  • improve the website and user experience;
  • comply with legal, accounting, and tax obligations.

Legal Basis

Data processing may be based on several legal grounds, including contract performance, compliance with legal obligations, Acidology's legitimate interest, or consent where required.

Payment

Payments are processed by secure payment providers, including Viva.com Smart Checkout.

Acidology does not store full credit card data.

Data Recipients

Data may be transmitted only when necessary to service providers involved in the operation of the shop, including:

  • Shopify, for hosting and managing the shop;
  • payment providers;
  • shipping carriers;
  • technical service providers;
  • administrative or judicial authorities when required by law.

Retention Period

Personal data is retained for the period necessary for the purposes for which it is collected.

Certain data may be retained longer to comply with legal, accounting, or tax obligations.

Newsletter and Communications

If you subscribe to a communication or newsletter, your email address may be used to send you information related to new series, limited editions, or Acidology news.

You can unsubscribe at any time when this option is offered, or by contacting Acidology at contact@acidology.fr.

Cookies

The website may use cookies and similar technologies to ensure its operation, measure audience, and improve user experience.

For more information, please consult the website's Cookie Policy.

Security

Acidology implements reasonable measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

The website uses secure services for browsing, ordering, and payment.

Transfers outside the European Union

Some service providers used by the website, including Shopify or certain technical services, may process data outside the European Union.

In such cases, these processing activities are governed in accordance with applicable personal data protection rules.

User Rights

In accordance with applicable regulations, you may request access, rectification, erasure, restriction, or objection to the processing of your personal data.

You may also request the portability of your data where this right is applicable.

To exercise your rights, contact Acidology at the following address: contact@acidology.fr.

Complaint

If you believe your rights are not being respected, you can lodge a complaint with the CNIL.

Policy Modification

Acidology may modify this privacy policy to adapt it to changes in the website, services, or regulations.

Contact

For any questions regarding personal data protection, you can contact Acidology at the following address: contact@acidology.fr.